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support@tessoro.shop

Tessoro® – Copyright © 2025 All rights reserved.

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Privacy Policy

This website (“Tessoro”) collects and processes certain personal data from its users for the purpose of generating product inquiries (“leads”) on behalf of the actual product manufacturers, distributors, or commercial partners. Tessoro does not sell, ship, manufacture, or commercially manage the products featured on this website. Instead, Tessoro operates purely as a marketing and lead-generation service.

1. Data We Collect

Depending on how you interact with our website, we may collect:

Full name
Email address
Phone number
Address, postal code, city, province
Technical data such as IP address, browser type, device information
Cookies and usage data for analytics and marketing

Personal data may be provided directly by you (e.g., through forms) or collected automatically when you browse the site.

2. Purpose of Processing

Your data is collected exclusively for the following purposes:

To forward your information to the actual product manufacturer/distributor so they can contact you.
To manage and respond to your inquiries.
To facilitate pre-order requests or product interest submissions.
To improve the performance and functionality of the website.
For analytics, marketing optimization, and advertising performance measurement.
To comply with legal obligations.

3. Legal Basis for Processing

We process your data based on one or more of the following legal grounds:

Your explicit consent when submitting a form.
Legitimate interest in generating product inquiries for our commercial partners.
Compliance with legal obligations.

4. How Your Data Is Used

When you fill in a form on this website (e.g., “Order Now”, “Request Information”), your data is securely transmitted to the relevant product manufacturer or distributor. They may then contact you directly to confirm your request, explain product details, or complete the commercial transaction outside of Tessoro’s platform.

Tessoro does not process payments, does not fulfill orders, and does not handle product delivery. All commercial steps occur exclusively between you and the manufacturer/distributor.

5. Third-Party Sharing

Your data may be shared with:

Product manufacturers/distributors responsible for contacting you.
Affiliate networks through which the offer is provided.
Service providers such as hosting, marketing, analytics, or communication tools.

We never sell your personal data. Sharing occurs exclusively for the purpose of fulfilling your request.

6. Data Retention

We store your data only for the time necessary to fulfill the purpose for which it was collected, or as long as required by law.

7. Your Rights

You have the right to:

Access your personal data
Request correction or deletion
Withdraw consent at any time
Object to processing
Request data portability
File a complaint with a supervisory authority

8. Cookies

This website uses cookies to ensure functionality, analytics, and advertising performance. For more details, review our Cookie Policy.

9. Security

We apply appropriate security measures to prevent unauthorized access, disclosure, alteration, or destruction of your data.

10. Changes to This Policy

We may update this privacy policy at any time. Updates will be posted on this page with the date of revision.

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Terms & Conditions

These Terms & Conditions govern the use of this website and the process by which users submit product inquiries (“pre-orders”) that are forwarded to external product manufacturers or distributors. Tessoro is not the seller of the products displayed. Tessoro does not ship, stock, import, or distribute any products. Instead, Tessoro acts solely as a marketing and lead-generation service.

1. Nature of the Service

By clicking the “Order Now” button or submitting your information, you acknowledge that you are submitting a pre-order request or product inquiry. This does not constitute a purchase or a binding commercial agreement between you and Tessoro.

The actual commercial transaction, if any, occurs exclusively between you and the product manufacturer/distributor during a confirmation phone call or subsequent communication.

2. Role of Tessoro

Tessoro does not act as a seller, agent, or representative of the manufacturer.
Tessoro does not guarantee product availability, delivery times, or specific product characteristics.
Tessoro merely facilitates contact between interested users and product providers.

3. Use of Personal Data

By submitting your data, you authorize Tessoro to transfer your information to the product manufacturer or distributor for the purpose of contacting you and confirming your interest.

You also consent to being contacted by Tessoro for future promotional offers relating to similar products.

4. Pre-Order Process

Clicking “Order Now” is a request for a call-back or product confirmation, not a confirmed order. Only after the manufacturer/distributor contacts you and you explicitly confirm your order does a commercial agreement exist.

5. Limitations of Responsibility

Tessoro is not responsible for:

Product quality, safety, ingredients, packaging, or effectiveness.
Shipping times, courier issues, or delivery problems.
Stock availability or product variations made by the manufacturer.
Commercial disputes between the customer and the product supplier.

All complaints, returns, or refund requests must be directed to the manufacturer/distributor.

6. Payment

If the manufacturer offers cash-on-delivery (COD), payment is made only when the product arrives.

Tessoro does not process payments. If you choose another payment method, the manufacturer/distributor will inform you of the available options.

7. Product Information

Images or descriptions displayed on this website may differ from the actual product, depending on updates made by the manufacturer. Minor variations in packaging or formula may occur without notice.

8. Eligibility

You must be at least 18 years old to submit a pre-order or inquiry.

9. Right of Withdrawal

If applicable under local law, the right of withdrawal applies only after you have received the product from the manufacturer/distributor. Tessoro does not handle returns or refunds.

10. Liability Disclaimer

Tessoro cannot be held responsible for any adverse reactions, incorrect use of the product, or outcomes related to its use. Users are encouraged to consult a medical professional if unsure about product suitability.

11. Changes to These Terms

Tessoro reserves the right to modify these Terms & Conditions at any time. Continued use of the website implies acceptance of the updated terms.

Last updated: 2025

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Cookie Policy

1. What Are Cookies?

Cookies are small files stored on your device that help websites function.

2. Types of Cookies

Essential Cookies
Functional Cookies
Analytics Cookies
Marketing Cookies

3. Managing Cookies

You can disable cookies in your browser settings.

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Contact Us

Full Name Phone Number Email Address Your Message

Message sent successfully!

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Delivery Policy

1. Processing Time

Orders ship in 24–48 hours.

2. Delivery Time

Estimated delivery: 3–7 business days.

3. Tracking

A tracking number is provided once shipped.

4. Damaged Shipments

Please notify us within 48 hours if damaged.

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Return Policy

1. Eligibility

Returns accepted within 14 days.

2. Condition

Items must be unused and in original packaging.

3. Refund Processing

Refunds are processed within 7 business days.